What time is check in and check out?
Check in from 3:00pm. We can offer early check in from 12:00pm* for an additional charge of £15.
Check out by 11:00am. We can offer late check out by 2:00pm* for an additional £15. Please contact the front desk to inquire, the earlier we are aware of your request, the easier it is for us to accommodate!
*Subject to availability
Do you offer express check out?
Yes, we do! On your departure day, you’ll get an email to express check out—it’s quick and takes less than 30 seconds.
Once you check out, our team will prepare the room for the next guest, so make sure you're ready to leave before completing it. Your VAT invoice will be emailed to you soon after.
Luggage storage
If you need to leave luggage with us we charge £3 per bag pre check in and after check out.
Please note that bags cannot be kept in our hotel overnight and should be collect before midnight.
How do I enter the hotel at night
Night time access is secured, so please use your room key to enter between 11:00pm & 6:00am.
How do I change the temperature & lighting?
Click here for instructions on how to use the light and temperature controls.
Please note, any changes made to A/C or temperature can take up to 20 minutes to feel the effect. If you require any further assistance please ask the front desk team who will be happy to help.
Hairdryer, hangers & safe
The hairdryer can be found by pressing the yellow pop-out door on your desk.
The safe is located by the bed, or under one of the bedside tables.
Hangers are in your room hanging on the wall, if not, please ask a host at the front desk
Do you have an iron?
The ironing rooms are located on the 2nd and 3rd floor. Just follow the signs!
When are rooms cleaned?
All our rooms will receive a full clean, fresh sheets and new towels after three days to ensure your comfort. If you would like a refresh before the three days, just ask the front desk who will be happy to help! This will include a tidy of your bed and emptying of bins.
For longer stays, your room will receive a full clean after three nights.
All about breakfast
Breakfast is available every day from Mon-Fri 06:30am to 10:30am.
On weekends and bank holidays 07:00am to 11:00am.
Here is our continental breakfast menu with allergen information. Have concerns? Our team is happy to help. In a hurry? Grab a breakfast bag to go!
P.s. Our continental breakfast is complimentary when you book direct with FREE A List membership.
Where and when can I get snacks & drinks?
Snacks and drinks are available 24/7. We serve alcoholic drinks from 11:00am to 10:30pm
Click here for the bar menu for Point A King's Cross.
How to get in touch with the front desk?
If you need anything at all, just pop down and see us or give us a call +44 20 7713 0428. For any further questions reach us anytime at KingsX@pointahotels.com
